Managed security service (MSS) refers to a wide range of cybersecurity services and support, including managing and monitoring firewalls and intrusion detection systems and performing assessments of vulnerability and penetration audits; overseeing the management of patches and upgrades and assisting in the establishment of protocols and rules that reduce the chance of a data breach. MSS providers also provide cybersecurity expertise and support with regulatory compliance requirements such as HIPAA, PCI DSS, SOX, GLBA, and ISO.
Premium MSS solutions typically include technologies like security information and management (SIEM), endpoint detection and response cloud access security broker, container security, and more. Many of the best MSSPs provide monitoring 24/7 through their security operations center, which provides threat intelligence that increases the context of threats, as well as proactive threats searching.
MSS can also help clients identify the impact of vulnerabilities on business processes like availability and performance. This can help them avoid costly cyberattacks and improve their overall security position.
A majority of the top MSSPs offer a range of managed IT services including remote assistance, monitoring of networks, and security policy development. They often provide one, central dashboard that provides greater visibility into the client’s devices and applications. In addition, they offer services for managing changes and solutions for backup and recovery to safeguard data in case of an incident. They may even assist with the protection of data and management through tools such as encryption and data loss prevention.